Trust in the Vital Few

In a previous post, I discussed the analogy of product management as editing. That the key to building and adding to the customer experience is too diligently reduce. To reduce options, reduce clutter, reduce obstacles. By editing correctly, we enable the product to go beyond just solving the customer problem by creating an experience of…

Negative Capability

Several things dovetailed in my mind, & at once it struck me, what quality went to form a Man of Achievement especially in Literature & which Shakespeare possessed so enormously — I mean Negative Capability, that is when man is capable of being in uncertainties, Mysteries, doubts, without any irritable reaching after fact & reason…

Product as editing

Product management analogies are commonplace. The diverse nature of product management work, where the emphasis varies from company-to-company, means an analogy can lift your point out of the particular and grant some perspective. The most famous product analogy quotes Ben Horowitz from his article, Good Product Manager/Bad Product Manager, where he says, “A good product…

Nurturing Thinking

Product Managers (PMs) have a work problem. Too often, a hard day’s work for a PM is to be inundated with emails, Slacks, meetings, and impromptu conversations from anyone wandering by (thanks, open office!). However, what is the value of a PM to the business? Is it to be good at these activities? To get…